Privacy and security are paramount to Mailead (also referred to as "Mailead," "Provider," "us," "we," "the App," "the Site," or "Mailead"), and we are dedicated to implementing robust technical and organizational measures to safeguard your data protection rights. This Privacy Policy outlines our practices for managing, processing, and storing personal data collected during the provision of our services. "Personal data" is defined as any information that can identify an individual directly or indirectly.
Consent:
By engaging with our services or by completing a contact form on our website (mailead.io) or any affiliated sites, you acknowledge and consent to our collection, processing, and storage of the personal data provided as set forth in the details below. By providing this consent, you also maintain the right to amend, request deletion, or erase your personal data according to the specified guidelines.
Collection of Personal Data:
Personal data is gathered on our website by our company, which is registered under EU legislation.
The types of data we collect include your email address, first and last name, possibly an Intra-community VAT number, login credentials, postal address, country, telephone number, IP addresses, and your domain name when you sign up for our services. As part of our service delivery, we manage data like your login and browsing activity (subject to your permission), purchase history, any reported issues, subscription details, and communication on our site. Some of this data is automatically collected based on your activity on our site. Please note, you should not submit sensitive personal data such as government identifiers or financial card numbers. Payment processing is handled by Stripe, which collects information about the devices accessing their services to facilitate operations including fraud prevention. More on Stripe’s privacy policy can be found at https://stripe.com/privacy.
Purposes and Legal Basis for Processing:
We process your personal data to fulfill one or more of the following purposes:
4.Newsletter and Direct Marketing Communications:
Mailead offers newsletters and updates to users who opt-in to receive such communications. These newsletters provide insights, offers, and news about our services and developments. Subscribers have the autonomy to discontinue these communications at any point by following the straightforward "unsubscribe" mechanism available in the footer of each email, ensuring a hassle-free process to manage preferences.
5.Analysis and Monitoring of Email Interactions:
Mailead takes a proactive approach in monitoring and analyzing the interaction metrics of emails we send, such as how many are opened, the number of clicks per link, and the rate of emails that fail to deliver. This analysis helps us to understand user engagement levels and refine our email strategies accordingly. Our aim is to enhance the relevance and effectiveness of the communications we send to better meet the needs and interests of our subscribers.
6.Publication of Customer Endorsements:
On our website and in our marketing materials, Mailead includes testimonials from our customers which may feature their names and positions to authenticate their endorsements. Prior to publishing these testimonials, we obtain explicit permission from each customer to ensure their privacy and consent are fully respected. If at any time a customer decides they no longer wish to have their testimonial displayed, they can reach out to us at contact@mailead.io Upon request, we will expediently remove their testimonial from our platforms and confirm the deletion of their personal data associated with the testimonial.
7.Disclosure of Personal Data to Third Parties:
Personal information collected through our website is primarily for Mailead's use to enhance service delivery. However, it may also be shared with partner companies that assist us in providing these services. Mailead is committed to maintaining stringent data protection standards for all third-party service providers. We do not engage in the sale or rental of personal data to third parties for marketing purposes. We disclose your personal data to third parties only when necessary, for example, to comply with a request you make, to process transactions, or as required by law. In cases where our service providers need access to your data to perform their services, we ensure they adhere strictly to confidentiality and data protection terms.
Your Rights Regarding Data Protection:
In line with the European General Data Protection Regulation (GDPR), you have several rights regarding the processing of your personal data:
Right to be informed: Our commitment to keeping you fully informed about how we use your data is reflected in this detailed privacy policy.
Right of access: You can request access to your personal data at any time.
Right to rectification: You are entitled to correct data that is inaccurate or incomplete.
Right to erasure: Also known as the 'right to be forgotten', you can request the deletion of your data where it is no longer necessary for the purposes for which it was collected.
Right to restrict processing: You have rights to 'block' or suppress further use of your data under certain conditions.
Right to data portability: This allows you to obtain and reuse your personal data for your own purposes across different services.
Right to object: You have the right to object to the processing of your personal data in certain circumstances, including processing for direct marketing.
These rights can be exercised at any time by contacting us via contact@mailead.io
Data Storage and Security:
5.Data storage, retention and deletion
5.1. We retain Personal Data we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements). We retain customer data for no longer than 2 years following the end of our contractual relationship. However, we will retain the personal data related to accounting for no longer than 10 years.
5.2. When we have no ongoing legitimate business need to process your Personal Data, we will either delete or anonymise it or, if this is not possible (for example, because your Personal Data has been stored in backup archives), then we will securely store your Personal Data and isolate it from any further processing until deletion is possible.
Mailead ensures the security and integrity of data is paramount. We store personal data on secure servers located within the US. Should there be any breach of data security, Mailead is committed to informing affected individuals promptly and taking all necessary steps to mitigate any potential harm. Additionally, while we implement robust precautions to protect your data, no system can be completely secure from cyber-attacks. In the unlikely event of a security breach, we will work diligently to address the situation and support you in mitigating any potential impacts.
Cookie Policy:
What are Cookies? Cookies are small text files that are stored on your device (computer, tablet, smartphone, etc.) when you visit a website. They are used to ‘remember’ your device on the website for future visits. Cookies are utilized by the vast majority of websites and pose no harm to your system. They can help enhance your user experience by remembering user preferences and settings, as well as help provide personalized content and advertisements.
Mailead uses cookies and similar technologies to enhance user experience, analyze site traffic, and personalize content and ads. You can manage your cookie preferences through your browser settings. Essential cookies do not require consent but non-essential cookies will be used only with your explicit consent.
Types of Cookies Employed by Mailead:
1.Technical and Functional Cookies:
These cookies are essential for the smooth operation of Mailead to deliver the services you expect. They are active throughout your navigation of the site, facilitating various functions such as saving your form responses or preferences for site language and layout. These cookies are crucial for basic site functionality and user experience enhancements.
2. Advertising Cookies:
Advertising cookies may be set by our website as well as by external websites and applications that display advertising, announcements, or other elements on our pages. These cookies are used to customize and gauge the effectiveness of advertising campaigns and to deliver targeted advertisements based on user behavior and preferences.
3. Analytical Cookies:
Analytical cookies are utilized to track website usage statistics such as the number of visitors, page views, and overall user activity. They may also capture your IP address to determine your geographical location for regional content customization. These cookies help us improve site performance and user experience by analyzing trends and identifying navigational issues.
Managing Your Cookie Preferences:
1.Cookies Not Requiring Consent:
Certain cookies are critical for website operations and do not require your consent. These include technical and functional cookies necessary for basic functions and certain analytical cookies that are integral to service delivery or site testing to enhance user experience.
2.Cookies Requiring Your Consent:
All other cookies, such as advertising cookies, social networking cookies, content personalization cookies, and some additional analytical cookies require your explicit consent before they can be used. When you first visit the Mailead site, you will be prompted to accept or decline the use of these cookies. Your preference will be remembered for six months, after which you can renew or change your consent settings.
Browser Settings:
Beyond the site-specific settings, you can also manage your cookie preferences directly through your web browser settings. Most browsers provide the option to block or accept cookies from specific sites or universally.
Changes to Our Privacy Policy:
Mailead reserves the right to amend this privacy policy at any time. Changes will be communicated through our website or via email, providing you with sufficient notice to review the modifications before they become effective. We encourage you to periodically review this policy to stay informed about how we are protecting your data.
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